- All Illuminapps are handmade to order and we aim to deliver within 7-10 working days (UK addresses).
- Occasionlly, due to circumstances beyond our control, our delivery time window can fluctuate. This can happen during promotional periods.
- Free UK mainland shipping for all orders.
- All orders delivered outside of the UK or UK non-mainland will subject to a delivery charge. This will be shown at the checkout.
Our Couriers & Delivery Times
For UK orders, we generally ship with DPD Local as they provide an outstanding service.
You can expect to receive your order within 2-3 days after we’ve shipped it.
We do reserve the right to use an alternative courier.
- Simply return the item to us in its original condition and in its original packaging within 30 days of receipt.
- Please despatch your return with your original order number, either written on the package or include your original invoice / packing slip.
- The item remains your responsibility until it reaches us. We recommend that you use a delivery service that is tracked and insures the value of the goods whilst in transit.
- The cost of returning the item to us is your responsibility unless Artech Innovations is at fault.
- Refunds will always be made back to the original credit or debit card.